Franchise Tour

"It's a minefield out there sifting through hundreds of business systems. The more knowledgeable you become from your research you'll quickly recognise its not a job you need. 99% of the purported businesses and franchise systems out there offer you a job whereby you are expected to exchange your time for money.

That’s not what Maid2Clean is about. A real business is one that will pay you whether you are there or not in the long term. Don't be taken in by promises of turnover, a business is about making money. Turnover is ‘vanity’ - profit is the only thing that counts." Mike Hanrahan (Franchisor)

Part 1: Franchise Opportunity

The Maid2Clean business system has been established for many years and the business system has been thoroughly tested and refined in to our franchise offer today. Some of the benefits of being a Maid2Clean Franchisee are listed below.

• You will generate significantly higher percentage profits to turnover than most other cleaning companies we can identify.
• Operating to our system, once trained, you could earn a significant profit per year over the life of your franchise.
• You will avoid all our mistakes made in the early days.
• You will not clean or iron yourself. You will be trained to manage your own business.
• You will learn how to market this much-needed service to targeted people in your area.
• You will be shown how to close 85% of clients that call inquiring about the service.
• You will receive a comprehensive training course; full operations manual documentation, launch assistance, business plan and thereafter-ongoing telephone and on-site support.
• You will invited to attend franchisee conferences where you can obtain refresher training and meet other franchisees.
• You will be given your own exclusive (quality houses) trading area that does not overlap with another franchisee.

Maid2Clean's 5-phase training comprises:

1. Completion of the pre-launch To-Dos after reading the 450 page Maid2Clean operations manual.

"This enables the franchisee to read about the business in advance of the training. Once a franchisee has read the operations manual the majority of the rest of the training is done by affirmation, which is one of the most powerful forms of long term memory training" confirmed Mike Hanrahan MD.

2. Process Training at Head Office

The second phase of the training builds on the knowledge gained from phase 1, including role-play situations and Q&A type scenarios.

The main headings from this training include.

Maid2Clean® Franchisee Training Plan

✓ Welcome & Introduction
✓ Objectives of the Franchise
✓ Contractual Obligations
✓ Pre-Launch To-Dos feedback
✓ Pricing
✓ The Products and Services
✓ Branding and the importance of Consistency
✓ Client Related Operations & Maid2Clean cleaner timetables
✓ Explanation Of Terms In The BTA including option of printing BTA
on the reverse of letterheads
✓ Cleaner Related Operations
✓ Operational Issue Management
✓ Accounting & Financial Operations
✓ Trading Style
✓ Insurance
✓ Employment of Staff.
✓ Health & Safety.
✓ The Importance of Providing Good Service
✓ General Administration
✓ Development And Growth Of The Maid2clean Business Methodology
✓ Sales
✓ Preliminary Marketing.
✓ Marketing the Business
✓ Legal Disputes
✓ Year End Application Of Value Analysis (V.A.) To Your Business.
✓ End Of Year Preparation For The Year Ahead
✓ Assistance from the Franchisor.
✓ Forms & Letters for use in the Maid2Clean business
✓ Role-play – Client Closure
✓ Role-play – cleaner interviews
✓ The Franchise Forum
✓ Overcoming Starter Problems
✓ Review & closedown - Franchisee Choice of Questions

3. Operations Training at our Centre in Nuneaton

Augmenting the earlier phases, the knowledge is put into practice with training on the bespoke Maid2Clean Database.

✓ Installation of the Basic M2C Computer System
✓ Adding a Cleaner to the System
✓ Adding a Client to the System
✓ Matching Cleaners with Clients and managing the interview
✓ Producing the paperwork
✓ Processing Mandates
✓ Client changes including change of Cleaner
✓ System practise using dummy data
✓ Introduction to the Full System
✓ Questions arising from process training
✓ Discussion regarding leafleting methods
✓ Creation of action plan
✓ Texting Cleaners from the system
✓ Book post-launch training session

4. Post Launch training at Franchisees Premises

In phase 4 the franchisee receives a visit from the franchisor where personal training is conducted on any aspect of the business that the franchisee sees fit.

5. Business consolidation follow-up training PLUS unlimited follow-up training if necessary.

Maid2Clean® publishes training sessions several months in advance and all franchisees are invited to attend any or every session. Others in the industry simply offer franchisees one-off classroom based training days. At Maid2Clean we do things differently and offer our franchisees unlimited training and ongoing support. Training and development is first and foremost on our agenda as we strive to remain innovative, grow our businesses and stay ahead of the competition" Mike Hanrahan (Franchisor)

In addition to the 5-phase training programme, Maid2Clean® organises an annual training conference for all franchisees.

Something else that keeps Maid2Clean® as the company that others follow relates to the attitude of Maid2Clean® franchisees. Mike Hanrahan stated franchisees have taken it upon themselves each quarter, to host a business improvement day in different places in the UK specifically designed to share best practice ideas with other franchisees, such is the strength and enthusiasm for the business within of the franchise. "I don't know of another franchise where this type of activity takes place on such a wide scale." Mike Hanrahan (Franchisor)